Question 1

How do I get started?

Accepted Answer

The fastest way is to send the property address, a short description of what is needed, and a few photos. We will review and follow up with next steps.

Question 2

Do you offer free estimates?

Accepted Answer

Many jobs can be priced remotely based on photos and description. For larger scopes an on-site assessment may be needed. Any fee is waived when the project is approved.

Question 3

What areas do you serve?

Accepted Answer

We serve residential and light commercial clients across Miami-Dade, Broward, and Palm Beach counties in Florida, with additional markets coming.

Question 4

Do you handle multi-item visits?

Accepted Answer

Yes. Punch-list and multi-item visits are a regular part of how we work. Batching several smaller tasks into one appointment is usually the most efficient approach.

Question 5

Who do you typically work with?

Accepted Answer

Homeowners, property managers, realtors, real estate investors, and local businesses who need reliable repair and installation work handled professionally.

Question 6

Who is responsible for materials?

Accepted Answer

It depends on the job. For some projects we supply materials; for others the client provides them. We clarify this before scheduling.

Question 7

How quickly can you schedule a job?

Accepted Answer

It depends on scope and current availability. Simple jobs are often schedulable within a few days. Larger scopes or those requiring an on-site assessment first may take a bit longer. We will give you a realistic timeframe when we confirm the scope.

Question 8

What if I need to reschedule?

Accepted Answer

Just let us know as early as possible. We will work with you to find a new time that works. We ask for reasonable notice so we can adjust our schedule accordingly.

Question 9

Do you work weekends?

Accepted Answer

Availability varies. When you submit your request, let us know your preferred days and times and we will do our best to accommodate.

Question 10

How is pricing determined?

Accepted Answer

Pricing depends on the scope of work, the time required, and materials if applicable. Many jobs can be priced remotely from photos and a description. Larger or more complex scopes may need an on-site assessment before we can give a final price.

Question 11

Do you charge by the hour or by the job?

Accepted Answer

Both approaches are used depending on the nature of the work. We clarify the pricing structure when we confirm the scope — before any work begins.

Question 12

Is there a minimum charge?

Accepted Answer

Yes. We have a minimum service charge that covers the visit and basic work. We will communicate this clearly when reviewing your request.

Question 13

Are you insured?

Accepted Answer

Yes. We carry general liability insurance. If you need proof of insurance for a property manager or HOA, just ask and we will provide it.

Question 14

Do you handle commercial properties?

Accepted Answer

We handle light commercial work — offices, retail spaces, small commercial buildings. Large-scale commercial construction or heavy industrial work is outside our scope.

Question 15

What if the job turns out to be bigger than expected?

Accepted Answer

We will stop and communicate with you before proceeding with anything outside the original scope. You will never be surprised by a larger invoice without prior approval.

Question 16

Can I supply my own materials?

Accepted Answer

Yes. In many cases clients supply their own materials — especially for TV mounting, fixture replacements, or specific hardware. We clarify materials responsibility when confirming the job.

Question 17

Can you handle multiple units or properties?

Accepted Answer

Yes. We work regularly with property managers and investors who need recurring or multi-property service. If you have ongoing needs, reach out directly and we can discuss how to structure that relationship.

Question 18

Do you do rental turnover work?

Accepted Answer

Yes. Rental turnover and punch-list visits are a regular part of how we operate. These jobs typically involve multiple small items completed in a single visit.

Question 19

Can you coordinate directly with tenants?

Accepted Answer

In many cases yes, with the property owner or manager's authorization. We handle tenant coordination professionally and keep the property owner informed.

Frequently Asked Questions

The basics.

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